RawVoice Support

Welcome

Welcome to the Blubrry Community, my name is Todd Cochrane the CEO of RawVoice, we are happy to have you part of the Blubrry community. We have a team of seven energetic company reps of which a large percentage are also podcasters here to help you.

One thing to keep in mind is that we all have day jobs, and sometimes your questions may not get answered as quickly as you would want them to.

Lets get down to brass tacks, I have added the e-mail address you have signed up with to a very low volume announce only mailing list. This is where we will inform you of critical information aka ad deals and site info as we grow we will migrate that list into site tools that will inform you of important updates etc

If you desire to be in a community discussion there is a public invite only list that your can request membership send request with podcast name to blubrry@blubrry.com It is an optional mailing list but will likely be were we will take your ideas foster them and move them into the production site.

I am sure many of you will have questions on the user agreement and I hope you took the time to look it over. If you have questions visit faq.blubrry.com and submit questions about the user agreement or site operation we hope that becomes the default go to guide.

Let me impair on you that you are now part of a community in which you have a direct voice, your ideas, and support will help drive how blubrry evolves. This is one of the reasons why we did not just pull 20,000 podcast feeds into the site.

We want you to work with us, and help us build this community. I did want to address a couple of common questions that have been cropping up in regards to the requirements for being listed at Blubrry.com

1st as a reminder any ad deals we negotiate and present to you, you will always have the right of refusal to not participate in an ad buy. It is our goal to help you monetize your shows but only on those deals you really want to be in. But again as stated in the terms you have agreed to is that you always have right of refusal on any ad deal.

2nd The only really hard and fast show listing requirement was that you agreed to mention in a non invasive nature that you are listed at blubrry.com on each of your podcast. In light of that we would hope that you will help educate your audiences on the correct spelling of the site as we get rolling, because we want to make sure that the listeners understand that this site is for them. Side note: When I say non invasive we would hope that in your introduction of your show that you would mention that you are part of the blubrry social podcasting website at blubrry.com (again help us spread the word virally)

I have a lot more info to put out, and I am sure many of you have questions hopefully we can cover them at faq.blubrry.com

We are currently in bug fix mode, as with any site launch we have found some issues, and we hope that you will be patient with us. I again want to welcome those of you that have signed up to be part of the community, we look forward to building your brands and your audience interactions to your shows and most importantly driving new listeners to your shows.

IMPORTANT: If you find a Bug please post it in the contact form on the front page of the website, this will issue a trouble ticket that we can track

As a reminder critical announcements will come from the announce list. Again welcome to Blubrry, and stand by for the official launch of the Blubrry Podcast that will be my way to communicating the passion we have for this site.

Todd...